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Frequently Asked Questions

Welcome home! All of our apartments are brand new, and we take extra care to make sure everything is just right for your arrival. Our dedicated maintenance team thoroughly inspects each unit to ensure it’s spotless, fully functional, and ready for you to settle in with confidence.

No, you don’t need to be home if you feel comfortable giving us permission to enter. Our team is respectful and professional when entering your apartment. If you prefer to be there, we’re also happy to schedule the work order at a time that works best for you.

Yes! We have a dedicated onsite maintenance team ready to assist with any issues that may come up. They're quick to respond and here to help ensure everything in your home runs smoothly.

Simply report the maintenance request to our office staff, and we’ll take it from there! You can submit a work order in person, by phone, or through the resident portal—whatever is most convenient for you.

If you’re locked out during office hours, we’re happy to help—just make sure you have a valid photo ID with you. If it’s after hours, you’ll need to contact a locksmith, as our team is unavailable outside of office hours for lockouts.

Yes, but please note that parking is limited and available. Be sure to check with the office for current availability and any applicable parking guidelines.

Yes, but please note that parking is limited and available.Be sure to check with the office for current availability and any applicable parking guidelines.

Our outdoor patio is open daily from 7:00 AM to 10:00 PM. It’s the perfect spot to relax, unwind, or catch up with neighbors—just be sure to respect quiet hours and community guidelines.

Yes! We’re a pet-friendly community and love welcoming furry friends. Please contact the office for details on breed restrictions, pet fees, and our pet policy.

Each apartment comes fully equipped with a washer and dryer, oven, stove, microwave, dishwasher, garbage disposal, and refrigerator—everything you need to feel right at home from day one!

No, our apartments are unfurnished. However, we provide plenty of space for you to personalize and make your new home truly yours!

Applications typically take 2-4 weeks to be processed and approved. We’ll keep you updated throughout the process and let you know once a decision has been made.

You can conveniently pay your rent online through RentCafe, or if you prefer, you can pay with a money order or cashier’s check. Contact the office if you need assistance with any of these options!

No, but it is strongly encouraged!

We offer Xfinity as the provider for both internet and cable services. You can easily set up your services directly with Xfinity upon move-in.

For electricity, please contact Rocky Mountain Power to set up your account and service.

Our location is conveniently accessible by public transportation. The Trax stop is right across the street, and we’re also close to major highways, including I-80 and I-15, making commuting easy and convenient.

Our community is served by the Salt Lake City School District (SLCSD), the oldest public school district in Utah, founded in 1890. The district operates numerous schools, including three high schools: East High School, West High School, and Highland High School. For more information about the schools and educational programs available, please visit the Salt Lake City School District's official website

We’re located at 1490 W North Temple, easily accessible by public transit or car. For directions, feel free to use the address in your preferred map app, and we’ll be happy to welcome you when you arrive!

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